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FAVORITES OUTLET styles general conditions / shipping costs

LADINA GMBH, Via Kleinmichl Nr. 1, I-39040 Kastelruth
Tel. 0039 0471 710 100 oder Mobil 0039 3356036400 , e-mail: info@ladina.com
p.iva:02565760218 , HK BZ Nr. 188161 , Ges.Kap.10.000,00 €

1. change goods Alll products can be returned within 14 days after receiving. All returns must be professionally packed. Reduced items cannot be exchanged or returned. For returned orders we charge 25,- Euro.
2. money-back-guarantee All products can be returned within 14 days after receiving. The money will be paid back by your credit card or you can purchase another product.
3. shipping costs The costs for shipping include postage and packing and insurance for all standard size parcels. For parcels in overszie we will contact you for the shipping costs.

amounts in EURO
0,- € - 100,- € >= 100,- €
Shipping costs 9,90 € 0,-

amounts in EURO
0,- € - 250,- € >= 250,- €
Shipping costs 9,90 € 0,-

amounts in EURO
0,- € - 100,- € 100,- € - 1000,- € 1000,- €-2000,- € >= 2000,- €
Shipping costs 45,- € 35,- € 25,- € 0,-

amounts in EURO
0,- € - 1000,- € 1000,- € - 2000,- € >= 2000,- €
Shipping costs 45,- € 25,- € 0,-

rest of the world
amounts in EURO
Shipping costs on demand  

4. delivery time: Delivery time depends on the destination. EU 4-5 days, USA and other states 6-10 days. If products are not available we will inform you immediately by e-mail. Please note holidays and sundays.
5. shipping: For shipping we use (Fedex-DPD-BRT-TNT) and postal service.
6. payment: EU-countries: Payment by invoice (money transfer), or by credit card (VISA, MASTERCARD). Data transfer is on a 128bit ssl-server. We will treat your data confidental and transmit them only to the credit institution.
NON-EU-countries: Payment only by credit card.
7. prices: All prices are in EURO and inclusive the italian taxes, exclusive shipping- and payment costs. The complete billing amount (including all costs) has to be confirmed in the shopping cart.
In non EU countries there might be additional taxes.
8. contact: for all questions please contact us:

E-Mail:info@ladina.com or telefone (0039/0471/710100)

9. ohters: Validity of the Italian civil statute book (codice civile). The product remains our property until the complete payment.
10. legal domicile Bolzano, I-39100 - ITALY. The goods remain our property until the complete payment.
11. security: Secure payment by credit card: We use secure software, which encrypts all information you submit. You can safely enter your credit card number on this secure server and nobody will be able to read it in transit. All the information you enter on our order form - name, address, phone number, e-mail etc. - is safely encrypted.


According to Article 13 GvD Nr. 196/2003 we announce that the received confidental data for the electronic data processing and/or archives on paper from the company Ladina SRL, Kleinmichlstr. 1, I-39040 Kastelruth, holder in due course of electronic data processing are used within the framework of existing legislation GvD Nr. 196 for data protection. The data processing of those with highest secrecy is used for:
 administration and accountancy of the present business relation
 drawing up and finishing of the documents for the fulfilment of the contractual and legal requirement concerning rules and regulations in civil law, taxation law, accountancy, and so on.
 support and information for the purchased items and/or business service.
 after-sales advisory service
 direct or indirect promotion of our products and business services, information on further business initiatives and new products.
Data processing is for the determined purpose of an effective operation of the business relationship and a safe and secure use.
Data information is required for building and continuing the contractual relationship. For a correct processing any possible changes of data concerning you must be told the holder in due course immediately. If the consent for data processing of this notification is refused this might result in not entering in the business contract or not realizing the actual business contract. In case of a refusal of data processing, if your statement was not binding, the decision will be done by the holder in due course regarding the relevancy of data and the consequences for the business relationship.
The confidential data are passed on the habitual business partners within the limits for the realization of the processing:
 credit institutions (concerning encashment and payment on account of fulfilment of contractual obligations in compliance with agreements),
 financial administration, public administration and other authorities and institutions (if provided for),
 representatives, experts and consultants, service companies which process specific assignments for Ladina SRL, Kleinmichlstr. 1, I-39040 Kastelruth according to their purpose.

In case that the current business relationship with Ladina srl, Kleinmichlstr. 1, I-39040 Kastelruth concerns the transfer of licence agreements for the utilization of a third party, then Ladina SRL, Kleinmichlstr.1, I-39040 Kastelruth will transfer confidential data to the owner of the software. Data are kept for the period of time which is required to fulfil the purpose they were requested for.
We also inform you that you might exercise right Article 7 GVD Nr. 196/2003 concerning processing (including the right for access, correction, updating, completion, transformation in anonym form of data or deletion of data and objection to processing).
For legal exercise of your rights you can turn to the holder in due course, Mr. Mahlknecht Ruben, Kleinmichlstr. 1, I-39040 Kastelruth with postal address on our headquarters,


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email: info@ladina.com
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